Q: For HE models, when did MVE start using center-mounted sensor tubes?
A: In January of 1995 MVE began installing centrally mounted sensor tubes on HE liquid nitrogen freezer models. Any units purchased prior to requiring temperature probes to be inserted through the lid cannot utilize the center sensor assemblies.
Q: Are these two lids 11008340 and 10727414 used on a 1211 interchangeable?
A: The two lids are not interchangeable. Wagner hinges 11008340 were used on some, while with Frigidaire hinges 10727414 were used on others. There is a third lid now being put on production which is not interchangeable with any previous lids. Please make sure to have your serial number ready whenever ordering a replacement so customer service can determine the precise age of your cryogenic freezer, which ensures that you receive the proper replacement lid.
Q: For the TEC 3000 download, can I use either converter kit (RS232 or USB)?
A: Of course, the converter kits are interchangeable and either the TEC 2000 or TEC 3000 can be used to download data. 10740221 is the part number for the RS232 kit and 13376947 is the part number for the USB kit.
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